What are your hours?
New Generation Health Center is open Monday through Friday. as follows:
* Monday: 9 am to 5pm (lunch from 11:45am to 12:45pm)
* Tuesday: 10 am to 6 pm (lunch from 12:15pm to 1:15pm)
* Wednesday: 9 am to 5pm (lunch from 11:45am to 12:45pm)
* Thursday: 10 am to 6 pm (lunch from 12:15pm to 1:15pm)
* Friday: 9 am to 5pm (lunch from 11:45am to 12:45pm)
How do I get there?
New Generation Health Center is located at 625 Potrero Avenue,
between 18th and 19th Streets, about 5 blocks north of San Francisco General Hospital. We are accessible via bus lines #33 Ashbury, #48 Quintara, #9 San Bruno, and #22 Fillmore. (Google Map & NextMuni)
What services does NGHC provide?
New Generation Health Center is a clinic specializing in family planning and reproductive health for youth and young adults. We provide different kinds of services that give patients the knowledge and tools to protect themselves against pregnancy and sexually transmitted diseases.
* Pregnancy testing and counseling
* Emergency Contraception – "The Morning After Pill"
* Birth control counseling and dispensing
* Condom dispensing
* STD testing and treatment
* HIV testing and counseling
* Annual pelvic exams and pap smears for women
* Testicular exams for men
* Consultation and referral on psychological, social and school problems
* Health information
Do I have to pay?
Most of our patients are eligible for FamilyPACT, which is a program that pays for reproductive health care, so your clinic visits are free to you. For the few clients who may not qualify for FamilyPACT, we have a low-cost sliding-scale fee.
Will my parents find out?
No. We provide confidential services to all of our clients. In California, teenagers do not have to get their parents' consent to get reproductive health services. By law, health care providers cannot tell parents about the visit.
Can I just stop by the clinic?
New Generation does our best to fit patients without an appointment into the schedule. It is best to make an appointment, but you can always call or stop by on the same day and see if we can see fit you in that day. We always make room for patients who need emergency contraception (Plan B, "the morning after pill").
What if I miss school to come to NGHC?
We will provide you a note that you can give to your teacher for the time you are at the clinic.
What about weekend and holidays?
Teen patients can go to the Pediatrics Urgent Care Center and adults can go to the Adult Urgent Care Center at San Francisco General Hospital. Patients 17 years and older can get Plan B from a pharmacy without a prescription.
What if I need an urgent re-fill for my birth control?
If you are already a client at New Gen, talk with a staff member or leave a message on the phone and we will send a refill to your pharmacy within 24 hours (except over the weekend). You can make an appointment to pickup refills at the clinic.
What about services for guys?
We have a designated male clinic on Wednesday afternoons, staffed with a male health educator, but we welcome male patients during any of our other clinic hours as well.
What if I think I am pregnant?
You can make an appointment for a pregnancy test. A health educator will discuss the results with you, and help you plan for any other needs like emergency contraception, starting birth control, or learning about pregnancy options.
How do I get Emergency Contraception? (also called Plan B/ Plan B One Step/ Next Choice/ The Morning After Pill)
You can call or stop by during office hours. This is a medication that helps prevent a pregnancy when taken after sex (within 5 days). It is important to get to the clinic as soon as possible because it is more likely to work if you take it early.
What if I am pregnant?
You can make an appointment for a pregnancy test to verify that you are pregnant, and a health educator will discuss your options with you including continuing the pregnancy to parent or give up for adoption or having an abortion. We provide information and referrals for prenatal care or abortion services and can help you get enrolled in pregnancy MediCal.
Do you have services for Lavender Youth?
New Gen is a lesbian, gay, bisexual, queer and questioning (LGBTQ)-friendly clinic. All of our staff, health educators and clinicians are comfortable talking with and caring for patients of any sexual orientation.
What if I am in my 20's?
New Gen sees any patients 12 or older and we will not stop seeing you after a certain age. However, we do specifically target 12–24 year-olds. If you are in your mid-late 20's and need a regular source of primary care (more than birth control, sexually transmitted infection testing/treatment, and Paps), we can provide information about other providers and clinics in the area.
I am not sexually active yet, what services are there for someone like me?
Talking with a health educator and/or clinician before you ever have sex is a great way to take responsibility for your health and your body so that you are prepared for when you decide it is the right time to become sexually active. We can help you think about how you will decide when you are ready to have sex in a relationship. We can provide you with information about birth control options (it is a great idea to start birth control before you have sex), how to prevent pregnancy and sexually transmitted infections (STIs), and how to talk with your partner about birth control and STIs. We also provide school physicals and counseling for emotional, school or social problems.
Why should I care?
Early pregnancy is a significant health issue that deeply affects young women's lives. Having children very early in life may limit you because women need time to be young, to grow, to have relationships, go to school, obtain housing, and get a job. Most women who experience an unplanned pregnancy are teenagers or in their 20's. A significant number of these women will have an abortion. A few will choose to give the baby up for adoption. The rest will choose to continue the pregnancy; the majority of those women will raise their children as single parents, which can be difficult for children and young women.
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